Privacy Policy

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Secom Vietnam Security Service Joint Stock Company (hereinafter referred to as “Our Company”), is committed to strictly complying with the provisions of the law related to privacy of personal information, and the principles and guidelines of privacy for all personal information we collect.

1. What is the personal information we collect, how it is collected, and what is the purpose of using it?

Information and methods of collecting user information that our company collects include:

(1) Information collected directly from the users:

The necessary information that our company collects from users of this website (hereinafter referred to as “users”) to operate the website provided by our company (hereinafter referred to as “this website”), and personal information protected by law, including personal identification or appropriate contact information such as name, date of birth, address, contact phone number.

(2) Purpose of using information:

Our company uses the collected personal information for the following purposes:

a. Register and receive services and products from customers.

b. Confirm, contact to provide products and services to customers.

c. Send products, provide services to customers.

d. Answer questions, provide advice to customers.

e. Send customers information about products and services of the Secom group, promotion and events, send advertising information matching customers’ interests or service introduction information after our visit to you.

f. Analyze data, research the market.

g. Research, plan, exploit, and improve the quality of services, systems and products of the Secom Group.

h. Introduce and provide products and services that might be suitable for you.

i. Perform the entrusted operations from the partner.

j. Provide the third party with the personal information in accordance with the provisions of the law.

k. Perform all contract management activities such as checking contract information, signing contracts, making payments related to contracts or other activities

l. Perform business management of the Secom group’s services as well as implementing good and reasonable risk management.

m. Respond well in accordance with the needs of customers.

2. Personal information management:

For personal information collected from users, our company thoroughly manages it as follows:

(1) Ensure the accuracy of information

With the personal information collected, we make sure that it is up to date and accurate.

(2) Safety management regulations

At our company, for the systematic management of personal information, we set strict rules on how to handle information based on the internal regulations of the company, and, accordingly, the information is kept with care.

3. Supervision of the companies entrusted to manage personal information

In the case of entrusting an external company to manage personal information, we only entrust the companies according to our company rules and conduct strict management.

4. Personal information provision to third parties

Our company does not provide the collected personal information to third parties. In the future, if we do provide personal information to a third party, we will clearly state the information and the purpose of using the information and only provide it with the consent of the users.

5. Personal information sharing

For users’ personal information, our company shares the following information:

6. Google Analytics application

Our website is connected to Google Analytics access analytics tool. Google Analytics uses cookies to collect data anonymously without specifying personal information.

7. Personal information publication, adjustment, cessation

When there is a need to publicize, change, stop using the personal information, based on the confirmation of the user’s individual request, we will process it according to the available regulations of the company. Regarding the specific solution, we will provide guidance in each case, please contact us via the details below:

8. Issues related to the collection and processing of personal information, please contact

Secom Vietnam Security Service Joint Stock Company